Terms of Service

Last updated: November 2, 2025

These Terms (“Terms”) govern access to and use of the websites and services provided by Sphari LLC (“Sphari”, “we”, “us”). By using the Services, you agree to these Terms.

1) Accounts & Customer Data

You are responsible for activity under your accounts and maintaining security of credentials. You retain ownership of content you submit (“Customer Data”). You grant Sphari a limited license to process Customer Data solely to provide and secure the Services.

2) Acceptable Use

No unlawful, infringing, harmful, or discriminatory content; no malware, spam, or interference.
No scraping, benchmarking publication, or reverse engineering except as permitted by law.
No high-risk use (medical diagnosis/treatment, life-critical systems) without a signed agreement.
No submission of PHI/PCI/other regulated data unless expressly authorized in a signed addendum (e.g., BAA).

3) Evaluations & Output

Outputs may be generated by AI models and may be inaccurate or unsafe if used without human review. You are solely responsible for evaluating fitness for your purposes and complying with applicable laws.

4) Intellectual Property

The Services, software, models, and documentation are owned by Sphari and its licensors. Except for rights expressly granted, no license is implied.

5) Confidentiality

Non-public information disclosed by either party is confidential. The receiving party will protect it with reasonable care and use it only for the permitted purpose.

6) Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPHARI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.

7) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPHARI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. SPHARI’S TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS PAID BY YOU TO SPHARI FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM.

8) Indemnification

You will defend, indemnify, and hold harmless Sphari from claims arising out of your Customer Data, your use of the Services in violation of these Terms or law, or any content or actions by your users.

9) Compliance & Data Protection

Privacy practices are described in our Privacy Policy. If required by law, we will enter into a Data Processing Addendum (DPA) or Business Associate Agreement (BAA) upon request. Absent such signed terms, you must not submit regulated data.

10) Export & Sanctions

You must comply with U.S. and international export control and sanctions laws and ensure the Services are not used in restricted jurisdictions or by prohibited parties.

11) Governing Law; Arbitration; Class-Action Waiver

These Terms are governed by the laws of the State of Florida, excluding conflicts of law rules. Any dispute will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Venue will be Palm Beach County, Florida. YOU AND SPHARI AGREE TO ARBITRATE ON AN INDIVIDUAL BASIS ONLY AND WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION. You may opt-out of arbitration within 30 days of first use by mailing a written notice to: Sphari LLC, P.O. Box (Mail only), Royal Palm Beach, FL 33411.

12) Changes; Termination

We may modify the Services or these Terms. If you do not agree to updated Terms, stop using the Services. We may suspend or terminate access for any violation.

Contact

Sphari LLC
P.O. Box (Mail only)
Royal Palm Beach, FL 33411
Email: MV@sphari.info